Shipping Policy
Last updated 23 August 2026
We print and ship from Palakkad, Kerala, to addresses anywhere in India.
How long it takes
| Stage | Time |
|---|---|
| Printing and quality check | 1–2 working days |
| Delivery | 3–5 working days |
| Total | 4–7 working days |
Working days exclude Sundays and public holidays. Remote PIN codes, and the North-East, Jammu & Kashmir, Ladakh and the island territories, can take a few days longer.
What delivery costs
- ₹50 flat rate anywhere in India.
- Free on orders over ₹499.
The exact charge is shown at checkout before you pay. There are no hidden fees added afterwards.
How we pack
Prints ship flat in a rigid board-backed envelope, never rolled or folded, so nothing arrives bent. Larger orders go in a rigid box.
Tracking your order
Your order page updates at each stage, and we email you a tracking link once the courier collects your parcel. You can see every order under your account.
Cash on delivery
We do not offer cash on delivery. Because every print is made to order, a refused COD parcel is waste we cannot resell. All orders are prepaid.
If something goes wrong
- Delivery attempted, nobody home — the courier normally tries again the next working day. Please answer their call.
- Wrong or incomplete address — message us quickly. If it has not shipped we will correct it. If it has, a re-dispatch is chargeable.
- Parcel lost in transit — we reprint and reship free.
- Parcel arrives damaged — send us a photo and we reprint free. See our Refund Policy.
International shipping
We currently deliver within India only.
Contact
orders@photoprints.in